Support

Contact & Support

We aim to respond within one business day.

Common requests

Request a new manage link

If you've lost access to your manage link, visit our manage page and enter your email address. We'll send a fresh link to your inbox.

Cancel your subscription

To cancel your subscription, email us at hello@cleanbillsapp.com with your registered email address. We will cancel your subscription and confirm by email within one business day.

Update your contact details

To update your email address or mobile number, please contact us directly. We will verify your identity and update your account.

Data requests

To request a copy of your data or to request deletion of your account under UK GDPR, please email us. We will respond within 30 days as required by law.

Service disclaimer

Clean Bills is a reminder service only. We do not make payments on your behalf, provide financial advice, or provide debt advice. For debt support, please contact StepChange, Citizens Advice, or the Money and Pensions Service.